Claus.com™ Privacy Policy


Privacy Regulations and Standards
Claus.com is owned by Universal Enterprises, Inc. ("Claus.com"). Claus.com abides by the guidelines of the Children's Online Privacy Protection Act (COPPA), and by other industry guidelines.

Information Collected
It is important that you know that you and your children can enjoy the Claus.com website without ever submitting any personal information whatsoever. There are, however, various areas that offer enhanced fun and more personal experiences if very minimal information is provided. This information is name and e-mail address. This information is used simply to personalize a page or to communicate with children who write to Santa or who sign up for "opt-in" newsletters like the Polar Post and Elf Buddy e-mail. Parents have the right to review any personal information collected on their children, and may request that we delete this information from our database.

An email may be sent in reply to anyone who sends Santa an email. This is the only use of your email address if you email Santa. Please note that Santa may not have time to respond to each and every letter he receives in his inbox.

Our Privacy Promise for Children under 13 Years Old
In keeping with COPPA guidelines, we promise to abide by the following requirements when a visitor is under 13 years old. Claus.com will:
1. NOT collect online contact information without parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. The information will only be used to respond directly to the child's request (including opt-in e-mail newsletters) and will not be used for other purposes.
2. NOT collect personally identifiable off-line contact information.
3. NOT distribute to third parties any personally identifiable information.
4. NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent.
5. NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Use of Parents' Information
Parents' e-mail addresses submitted by children under 13 will be used to notify parents of their children's activity on our site, to notify parents of content or policy changes, and to allow parents to elect to remove their children's information from our database.

Links and Accessible Web Sites
Claus.com contains links to other children's sites. While we review these sites on a regular basis and make every effort to ensure that there are no links to inappropriate sites, ultimately we are not responsible for the content on third party sites.

Removal of Personal Information
If, at any time, children or parents desire to have their personal information deleted from the Claus.com servers, follow the instructions within any Claus.com e-mail, and we will promptly comply with such requests. Or you may e-mail us at hostadmin@vbcomm.net.

Security
Claus.com is committed to protecting all confidential data collected from users, and accordingly, Claus.com has security measures in place to protect the loss, misuse and alteration of the information under our control. All user information is placed on servers that are inaccessible to anyone other than the authorized personnel in our offices.

Contacting Claus.com
If you have any questions about our privacy policy, please e-mail us at info@udcom.com. We also encourage all users to notify us if they find any links to sites on Claus.com with inappropriate content or questionable privacy policies.

You may also contact Claus.com by sending mail to the following address:

Claus.com
C/O Universal Enterprises, Inc.
545 Beer Road
Mansfield, Ohio 44906